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Privacy Policy

Who are we?

Charge2C-NewCap, Lda is a company that develops and sells energy storage technology, namely supercapacitors, with its head office at Avenida José Francisco Guerreiro, nº28, Paiã Park, Armazém A2.12, 1675-078, Odivelas, Portugal, with VAT number 513 037 322.
This Privacy Policy applies exclusively to the collection and processing of personal data carried out by Charge2C-NewCap, Lda and is complementary to the terms and conditions mentioned in supply, service or similar contracts.


The new General Data Protection Regulation (GDPR), approved by the European Parliament in May 2016, came into force on May 25, 2018. Charge2C-NewCap, Lda is committed to protecting the privacy of its customers and users of its digital platforms in order to affirm its commitment to the privacy and protection of personal data and to conduct itself in strict compliance with the Personal Data Protection Act.

What is personal data?

Any information relating to an identified or identifiable natural person, directly or indirectly.

Type of Personal Data we collect, how and for what purpose

We collect personal data when you register on our website, request a product, service or information, make a complaint or provide an opinion.
Charge2C-NewCap, Lda collects the personal data necessary for its activity, usually to manage the contractual relationship for the supply of products and services and customer service, processing data such as name, address, telephone number, email address, tax number and data related to purchase history.
We may also collect your data to advertise new products, services, special offers or other information that we believe may be of interest to you. The data subject is guaranteed the right to access, update, rectify and remove their data. To do so, please contact us at

Storage time

Whenever there are no defined legal requirements, data will be stored for the minimum period necessary to fulfill the purpose for which it was collected.
For marketing and customer service purposes, your data will be stored for up to 10 years after your consent or last contact.

Data Security

In order to ensure the security and integrity of the data provided by users of our website and digital platforms, we have implemented technological and organizational measures that help us keep information secure and up-to-date.
The data consulted and voluntarily submitted by the user is encrypted and stored securely, subject to the security measures we consider fundamental for its protection.
Although all measures are being taken, we remind our users of the importance of having their computer and browser up to date, security patches configured, active firewall, anti-virus and anti-spyware and making sure that the websites they browse are authentic.


“Cookies” are small software tags stored on your computer through your browser that allow you to optimize your browsing experience and analyze the overall use of the website.
Cookies are used by Charge2C-NewCap, Lda to:
Collect users’ IP addresses. In this way, we can personalize your usage preferences;
Obtain statistical information about the website, for example, to distinguish new users from regular users.
You can limit or restrict the acceptance of cookies through your browser options.

Transfer of Data to Third Parties

In certain situations Charge2C-NewCap, Lda may transfer personal data to third parties to provide services on our behalf. When this happens, we verify the suitability of these entities and the guarantees they offer at this level, formalizing all the conditions in a contract with said entity. Charge2C-NewCap, Lda only provides data that is strictly necessary and will always be responsible for the data it provides.
In addition, we may need to provide personal data to enforce the law, protect or defend the property rights of Charge2C-NewCap, Lda or act in urgent situations of protection and security of the data of our users, customers and the public.

Changes to the Privacy Policy

Charge2C-NewCap, Lda reserves the right to update this Privacy Policy at any time. Use of the service constitutes acceptance of these terms and any updates. As such, please review this Privacy Policy periodically.


The entity responsible for collecting and processing personal data is Charge2C-NewCap, Lda. If you have any questions about our privacy policy or the information we hold about you, please contact us by email at or by post at: Avenida José Francisco Guerreiro, nº28, Paiã Park, Armazém A2.12, 1675-078, Odivelas, Portugal.

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